About Us
Our Story Welcome to Fivestar Rubber Stamp, where craftsmanship meets creativity to bring your vision to life. With over 30 years of experience, our cherished family-owned business takes pride in manufacturing premium-quality custom rubber stamps, signs, seals, awards, and personalized gifts that exceed expectations. Our journey began with a passion for precision and a commitment to delivering products of unparalleled quality. Each item we create bears the mark of our dedication to excellence, crafted with care by skilled artisans who share our love for the craft. At Fivestar, we understand that every order is unique. That's why we offer custom quotes at no extra charge. Even if you are unsure of the design for your custom order, our staff will assist you in creating something that will represent your agency or office as a world-class entity. Whether you're seeking a one-of-a-kind rubber stamp for your business or a personalized award to commemorate a special occasion, we're here to turn your ideas into reality. We believe in the importance of prompt service, which is why we offer next-day service for most orders. Your satisfaction is our priority, and we strive to exceed your expectations with every interaction. We service our customers nationwide at the same cost and speed. This means that you will, in all probability, get your custom stamps made from us faster than if you had placed your order locally! No order is too small or too large for us! Thank you for considering us for your custom stamp and sign needs. We look forward to the opportunity to serve you and to be a part of your special moments for generations to come. Return Policy Thank you for choosing Fivestar Rubber Stamp. We are committed to providing you with high-quality products that meet your specifications. Please read our return policy carefully: Custom Manufactured Orders: Custom manufactured orders are generally not returnable once they have been approved by the customer. Approval signifies that you have reviewed and accepted the product specifications, design, and any other relevant details. Return Request Period: All return requests must be made within 30 days of receiving your order. Return Methods: Returns can be made in-store or by mail only. Please choose the most convenient method for you. Return Authorization Number (RAN): A Return Authorization Number (RAN) is not required for returns. Defective Return Policy: If there are any mistakes or defects in the product attributable to the manufacturing process, we will gladly offer a replacement or a refund. To report an issue, please contact us within 10 days of receiving your order. Provide a detailed description of the defect or mistake, along with any supporting photos or documentation. Restocking Fee: A restocking fee of 25% will apply to all non-defective stock item returns. Conditions for Returned Items: All returned items must be in their original condition and packaging. Items must not be used, worn, or altered in any way. We appreciate your understanding and cooperation. If you have any questions or concerns, please do not hesitate to contact our customer service team at orders@fivestarstamp.com Thank you for your business!